From our showroom to your home.
Whether you choose standard delivery or our White Glove service, we’ll help make sure your furniture arrives in the way that works best for you.
Simple delivery for straightforward orders.
Standard delivery is to the kerbside and will be made by post, courier or, for bulkier items, by our delivery partner. Some larger products may arrive on a pallet.
| Orders under £100 | Delivery charge applies |
| Sale items | Free delivery does not apply |
| Tom Dixon £0 – £500 | £22.50 |
| Tom Dixon £500.01 – £1,000 | £42.50 |
| Tom Dixon £1,000.01+ | £49.50 |
Let us take care of the heavy lifting.
Our White Glove service includes delivery into your room of choice, along with assembly or installation and disposal of packaging.
Ideal for larger furniture, more complex pieces or when you simply want everything taken care of.
Request A White Glove Quote →Room of choice
Delivered beyond the kerbside and positioned in your chosen room.
Assembly & installation
Where required, your furniture can be assembled or installed.
Packaging removed
Packaging is taken away once installation is complete.
Tell us about access before we arrive.
All deliveries are via standard routes, which include elevators or up to one flight of stairs. If your property has non-standard access then this may incur additional delivery charges.
flights of stairs
access
entrances
parking/loading
If you’re unsure, contact us before ordering and we’ll help confirm what’s required.
Going further? We can help.
RB12 can arrange delivery to UK non-mainland addresses and destinations outside the UK. Additional delivery charges may apply.
You can contact us before purchasing to receive a delivery quotation. Alternatively, if you place your order first, our team will contact you to confirm the additional delivery cost.
Delivery, without the guesswork.
Do you offer free UK delivery?
What does standard delivery include?
Are sale items eligible for free delivery?
How much is Tom Dixon delivery?
What does White Glove delivery include?
Can you deliver upstairs?
What counts as non-standard access?
Do you deliver outside mainland UK?
Can you ship internationally?
Can I get a delivery quote before ordering?
Not sure which delivery option you need?
Tell us what you’re ordering and where it needs to go. Our team can help confirm the most suitable delivery service before you purchase.