Delivery, Installation & Returns

UK Delivery

Option 1: Standard UK Mainland delivery

This option is for delivery to your kerbside, which will either be by post/courier or for bulkier items, by our delivery partner. Some items may be delivered on a pallet. 

The good news is that we offer free standard delivery to all UK mainland addresses*

*Sadly, there are always exceptions. These are:

Armadillo – the delivery charge is as per below. This covers all import and custom charges, as the goods are sent from the USA. 

a. 17.5% £0 to £500

b. 15% £500.01 to £1000

c. 12.5% £1000.01 and over

* The other exception is for sale items. We are unable to offer free delivery on sale items. 

Option 2: White Glove Service

This option is for delivery to all UK Mainland addresses and is for delivery into your room of choice, as well as assembly/installation and disposal of packaging. Please contact us for a quote for such a service.

All deliveries are via standard routes, which include elevators or up 1 flight of stairs. If the property has non-standard access then this will incur additional delivery charges. Kindly inform us if your property has non-standard access.

International delivery

Delivery to UK Non-Mainland + outside the UK

For UK Non-Mainland customers and customers outside the UK please be aware you may incur an extra charge for delivery; please contact us before purchasing to receive a delivery quote, alternatively we will contact you to confirm the delivery charge after purchasing.